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Our Returns Policy

Returns & Refunds

We want you to be completely satisfied. If you're not happy with your purchase for any reason, our returns process is clear and simple.

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30-Day Returns Guarantee

Return any unused item in its original packaging within 30 days of delivery for a full refund. No hassle, no hidden fees.

How to Return an Item

Our returns process is simple and straightforward. Follow these steps to get started.

1

Contact Us

Email support@protective-wears.com with your order number and reason for return within 30 days of delivery.

2

Receive Return Label

We'll review your request and send a prepaid return label within 1 business day for approved returns.

3

Pack & Ship

Securely pack the item in its original packaging, attach the return label and drop off at any courier point.

4

Refund Processed

Once received and inspected, your refund will be processed within 5–7 business days to your original payment method.

⚠️ Items That Cannot Be Returned

  • The following items cannot be returned:
  • Custom-printed or personalised PPE
  • Items that have been used, worn or washed
  • Items returned after 30 days of delivery
  • Safety footwear that has been worn outdoors

Need Help With a Return?

Our team is here to help. Contact us and we'll resolve your issue within 1 business day.

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