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Refund and Returns Policy

Customer satisfaction is important to us. If you are not satisfied with your purchase, please review our return and refund guidelines below.

Eligibility for Returns

Products may be eligible for return if:

  • The item received is damaged, defective, or incorrect.
  • The return request is submitted within 7 days of delivery.
  • The product remains unused and in its original packaging.

Non-Returnable Items

The following items may not be eligible for return:

  • Customized or branded products
  • Bulk or special-order items
  • Used or damaged products caused by improper handling

Refund Process

Once the returned item is inspected and approved, the refund will be processed through the original payment method where applicable.

Exchange Requests

Customers may contact our support team for product exchange requests subject to stock availability.

Shipping Costs

Shipping charges related to returns or exchanges may apply unless the error was caused by our team.

Contact Support

For return or refund assistance, please contact our customer support team with your order details.

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